2019 Full year esg targets performance
Each year, ANZ sets public targets which reflect our strategic priorities and respond to our most material environmental, social and governance issues (ESG). We seek to shape a world where people and communities thrive through our focus on fair and responsible banking and ANZ's priority issues of environmental sustainability, housing and financial wellbeing.
Outlined below is our progress on selected FY19 ESG targets. For detailed performance information on all our targets see our 2019 ESG Supplement on anz.com/cs to be published in December.
STREAT’s newest location inside ANZ’s campus at 839 Collins Street in Melbourne. Since 2009 STREAT has helped more than 1,500 young people build stability and health back into their lives
"ESG used to be something you did as an add-on. Now, it's an integral part of how we run the bank - it's part of everything we do".
- ANZ CEO Shayne Elliott
FAIR & RESPONSIBLE BANKING
Keeping pace with the expectations of our customers, employees and the community, behaving fairly and responsibly and maintaining high standards of conduct.
1 MILLION+ RETAIL AND COMMERCIAL CUSTOMERS CONTACTED
to help them get more value from our products and services and establish positive financial behaviours.
CONTINUED PROACTIVE APPROACH TO REMEDIATION, RETURNING MORE THAN $100M TO IMPACTED CUSTOMERS.
RELEASED NEW
DISPUTE RESOLUTION PRINCIPLES.
ENVIRONMENTAL SUSTAINABILITY
Supporting household, business and financial practices that improve environmental sustainability.
$A19.1 BILLION FUNDED AND FACILITATED IN ENVIRONMENTALLY SUSTAINABLE SOLUTIONS SINCE 2015
exceeding our 2020 target ahead of time.
25% REDUCTION IN SCOPE 1 & 2 GREENHOUSE GAS EMISSIONS
against a 2015 baseline.
29 ENGAGEMENTS WITH LARGE EMITTING CUSTOMERS
supporting them to establish or strengthen their existing transition plans.
HOUSING
Improving the availability of suitable and affordable housing options for all Australians and New Zealanders.
1800+ INTEREST FREE HOME LOANS TO INSULATE HOMES IN NEW ZEALAND DRAWN DOWN.
3,300+ EMPLOYEES PROVIDED WITH HOME LOAN COACH TRAINING ACROSS
Australia and New Zealand so they can provide tailored guidance and support to first home buyers.
ARRANGED THE FIRST WELLBEING BONDS IN NEW ZEALAND
for Housing New Zealand Corporation (NZ$500 million and NZ$600 million)
FINANCIAL WELLBEING
Improving the financial wellbeing of customers, employees and the community by helping them make the most of their money throughout their lives.
ALMOST 1 MILLION PEOPLE REACHED THROUGH OUR FINANCIAL WELLBEING PROGRAMS
MoneyMinded, MoneyBusiness and Saver Plus since 2002, employment and community programs and targeted banking products and services for small business and retail customers.
730+ PEOPLE RECRUITED
from under-represented groups including Aboriginal and Torres Strait Islanders, people with disability and refugees since 2016.
32.5% REPRESENTATION OF WOMEN IN LEADERSHIP ROLES
from 32.0% at 30 September 2018.