Branch manager Lesleigh Ricardi reflects on the importance of Matariki and how ANZ supports the revitalisation of Māori language - download video here:
Culture at work
Ricardi has worked at ANZ for the last 15 years and is currently branch manager at Tauranga Crossing in Tauriko.
Reflecting on the past 12 months, she was proud to see ANZ introduce a te reo Māori language option on all ANZ ATMs in August: “It shows the bank supports the revitalisation of Maori language in a meaningful way. Particularly, it creates opportunities for Māori speakers to fold te reo into their everyday lives. It’s awesome.”
A key member of ANZ’s Māori and Pasifika Staff Group, Ricardi is actively involved in brainstorming ways to increase Māori cultural awareness within the bank.
“I love that ANZ considers ideas, they don't just go ‘no, not going to do that, don't have the time, don't have the resources.’ ANZ cares about its customers and it cares about its staff, particularly those who are Māori.”
To celebrate Matariki Ricardi is helping organise Māori New Year dinners for ANZ staff in Wellington and Auckland. Closer to home she hosts cultural food days in her Tauranga branch where staff members of all ethnicities can contribute food from their culture.
“I think we're still on a journey but I’m proud to work in an environment where my culture isn’t just accepted, it’s embraced.”
ANZ General Manager Talent and Culture Felicity Evans agrees. Over the decades she has worked at ANZ she’s seen positive cultural change across the bank. For her, the deliberate integration of te reo Māori in all communications coming from the leadership team, led by ANZ NZ Chief Executive David Hisco, is a win.
“It’s wonderful to see the interest in te reo Māori from the leaders within the bank. When they naturally weave it into their communication it supports its continuation both at work and at home. I hope to see the inclusion of te reo Māori continue to rise,” Evans said.