Our contact centres helped
customers, which is
less demand than last week.
reason people are calling is to transfer funds.
Our bankers have provided financial help with
personal, home and business loans worth a total of
Each day we added
temporary overdraft facilities for businesses needing extra capital.
callback requests about our Business Finance Guarantee scheme.
Across all business areas we have now responded to
call-back forms lodged by customers.
This week we answered
messages/comments on social media.
goMoney and IB logons.
The busiest time was
on Tuesday night, with
logons in just one hour.