Community & Purpose
2022 full year ESG target update
Each year ANZ sets public targets reflecting the bank’s strategic priorities and responding to its most material environmental, social and governance (ESG) issues. This year ANZ has achieved, or made good progress against, the majority of its targets.
As a bank, ANZ seeks to shape a world where people and communities thrive through its focus on financial wellbeing, environmental sustainability and housing. A commitment to fair and responsible banking underpins the bank’s approach.
More information can be found in our 2022 ESG Supplement.
(L-R) Assemble Managing Director Kris Daff, Kensington resident Sophie and Chief Operating Officer Emma Telfer. Source: Arsineh Houspian
Outlined below is ANZ’s full year progress against its priority ESG targets.
Supporting household, business and financial practices that improve environmental sustainability
Since October 2019, ANZ has funded and facilitated $A40.04 billion to support sustainable solutions for its customers, including initiatives that help improve environmental sustainability, increase access to affordable housing and promote financial wellbeing.
39 per cent of energy consumption associated with ANZ’s operations is from existing renewable energy projects against the bank’s target to increase renewable energy use to 100 per cent by 20251
1Self-generated renewable electricity, direct procurement from offsite grid-connected generators e.g. Power Purchase Agreement (PPA) and default delivered renewable electricity from the grid, supported by credible attributes in accordance with RE100 technical guidelines.
Improving the financial wellbeing of our people, customers and communities by helping them make the most of their money throughout their lives
Since October 2021, ANZ has supported nearly 1.5 million customers to save regularly across Australia and New Zealand.
Improving the availability of suitable and affordable housing options for all Australians and New Zealanders.
We have funded and facilitated over $A4.4 billion to support the delivery of more affordable, accessible and sustainable homes to buy and rent since October 2018.
ANZ has supported more than 1,300 customers to upgrade the environmental impact of their home through the Good Energy Home Loan, representing $NZ60m funds under management since July 2022.
FAIR AND RESPONSIBLE BANKING
Keeping pace with the expectations of our customers, employees and the community, behaving fairly and responsibly and maintaining high standards of conduct
Enhanced training has been provided to more than 5,000 Australian employees to identify and support customers in need of extra care. Topics included family violence, elder financial abuse, gambling harm and supporting customers with disability.
ANZ has made good progress against the 17 actions in its Reconciliation Action Plan, delivering 99 per cent of the commitments that fell due this year.
Housing affordability improves slightly but not all buyers will benefit