That relationship continues to develop, with ANZ Relationship Manager Oliver Mellsop this month working as a kitchen hand for a day in one of Krishna’s restaurants to raise money for the Cancer Society’s Daffodil Day appeal.
“There’s no doubt it’s been a rough few years for Krishna and her team,” Mellsop says, “but it’s great to see them back on track - in many ways stronger than before.
“I’m really pleased we were able to support an amazing and resilient business.”
With the loosening of Covid restrictions, Krishna expects the surge in bookings to continue - but she is concerned about the effect the pandemic has had on those working in hospitality.
“The biggest thing for me, that is still ongoing, is concern over our mental wellbeing,” Botica says.
“It’s been relentless for two years, and people are still stressed, even traumatised, by some of the things that have happened.”
She says some workers are long overdue on taking annual leave, and in many cases want to spend time with their families abroad after not seeing them for years.
In addition, Botica says the flu and cold season, combined with ongoing Covid cases, has forced many restaurants to operate with reduced hours.
“If everyone was on board we wouldn't have a staffing shortage, but they're not,” Botica says.
“We're forced to play catch up - so we just need to be patient and put our people first.
“We're very proud of our team and, through the pandemic, we've all become a lot closer.”
“It's very much ‘we're all in this together’, and we need to appreciate that everybody's story is a little bit different - but that everybody's got something going on.”