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Nagaja Sanatkumar to join the ANZ NZ Board
ANZ warns of rise in cold call scams
23 Nov 2023
ANZ Bank New Zealand is urging customers to be vigilant after receiving increased reports of cold calls by scammers impersonating ANZ staff or pretending to be from the ANZ fraud team.
There has been an increase in customers reporting calls in which a scammer claims they have detected a suspicious transaction and then attempts to get the customer to transfer money to what the scammer says is a ‘safe’ account.
The scammers might also ask customers to reset their internet banking passwords and confirm what the new password is; download remote access software to their computer or phone; or they might ask for credit card details, online banking details, two-factor authentication codes, phone banking PIN or copies of a driver licence.
The scammers appear to have gathered a large amount of personal information already which may have previously been obtained from phishing emails texts or websites.
ANZ’s fraud team might call customers from time to time to verify unusual transactions.
But ANZ will never ask customers:
· For their banking passwords, PINs, or two-factor authentication codes
· For their credit card details
· To transfer money to a 'safe' account, purchase gift cards or set up a crypto currency account
· To download software or allow remote access to the customer’s device
Customers should never provide their customer number, two-factor authentication code(s), phone banking PIN or personal banking information to anyone, or grant remote access to their devices.
Two-factor authentication codes are an important layer of protection which should never be disclosed verbally.
Scammers will often say they need a two-factor authentication code to complete a particular action (such as reversing fraud transactions).
Two-factor authentication codes are never required to reverse fraud transactions.
Customers should hang up if they are asked for this information.
Unfortunately, customers are increasingly being targeted by different types of scams. It’s a reminder that we all need to be careful with our private and financial information.
We continue to work closely with the telecommunications industry on ways to protect New Zealanders from criminals looking to exploit the services we provide to scam our customers.
ANZ customers who have been a victim of a scam should call us immediately on 0800 269 296 (international +64 4 470 3142).
To find out more about how to stay keep safe online, as well as scms to be aware of, people can go to anz.co.nz/banksafe.
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NZ Consumer
Fees Waived for Online Money Transfers to the Pacific
Sending money home to friends and family in eleven Pacific countries will be cheaper for ANZ customers from today, after ANZ announced the temporary waiver of its $7 international money transfer fee for online foreign currency payments made from Australia and New Zealand.
NZ Media Releases
Iwi Businesses Enter Covid World with $1 Billion Investment Capacity
Strong balance sheets, low debt levels and involvement in food production have helped many Iwi and Māori businesses emerge into the Covid world with an appetite to invest.
NZ Media Releases
UDC Finance sale to Shinsei Bank completes
ANZ (NZ) Ltd has completed the sale of vehicle and asset finance business UDC Finance to Shinsei Bank
NZ Media Releases
ANZIS stops new investment in Bonus Bonds and moves to wind up scheme
ANZ Investment Services (NZ) will stop accepting new investment into the Bonus Bonds Scheme as low interest rates continue to reduce the prize pool.
NZ Community
ANZ to match $500k in donations after Daffodil Day hit by COVID-19
To help make up for a forecasted loss in Cancer Society’s donations due to Covid-19, ANZ has pledged to match public donations through its Digital Daffodil up to the value of $500,000.
NZ Media Releases
Third quarter results reflect impact of COVID-19
ANZ NZ has reported an unaudited statutory net profit after tax of NZ$351 million for the 3 months ended 30 June 2020, reflecting the impact of COVID-19 on the economy, ANZ NZ and its customers.
NZ Media Releases
Flood assistance package for Northland and Coromandel businesses
ANZ announces an assistance package to help farms and other businesses in Northland and the Coromandel manage the aftermath of recent severe flooding.
NZ Media Releases
Pacific women receive training boost through new partnership
ANZ and the UNDP today announced a new partnership to deliver ANZ’s adult financial education programmes, MoneyMinded and Business Basics, to empower women in rural areas in five Pacific island countries: Fiji, Kiribati, Solomon Islands, Tonga, and Vanuatu.
NZ Media Releases
Stuart McKinnon appointed MD Institutional ANZ NZ
Stuart McKinnon has been appointed Managing Director, Institutional, for ANZ NZ.
NZ Media Releases
Credit card repayment insurance issues
NZ Media Releases
ANZ NZ announces sale of UDC
ANZ NZ today announced it has agreed to sell its asset finance business, UDC, for NZ$762 million to Shinsei Bank.
NZ Media Releases
ANZ announces special one-year fixed home loan rate
ANZ today announced it would drop its one-year fixed home loan rate to 2.79% p.a, and further reduce most other key home loan rates.
NZ Media Releases
ANZ NZ gives $1m to grassroots cricket and netball
ANZ NZ today announced the ANZ Good Sports Grants programme, pledging $1 million to support the return of grassroots cricket and netball following the Covid-19-imposed hiatus.
NZ Media Releases
ANZ NZ increases support for Community Law
Community Law Centres O Aotearoa has welcomed ANZ’s decision to lift the proportion of the Lawyers and Conveyancers Special Fund it will donate to support Community Law services for the next 12 months.
NZ Media Releases
ANZ NZ reports 2020 half-year result
ANZ New Zealand today reported its 2020 half-year results.
NZ Media Releases
ANZ NZ donates $2m to local & Pacific charities
ANZ NZ has donated a total of $2 million to Women’s Refuge, Age Concern New Zealand and the Salvation Army in New Zealand as well as the Red Cross and a series of local charities in the Pacific to support vulnerable people through the Covid-19 crisis.
NZ Media Releases
ANZ NZ opens applications for Gov’t-backed business loans
ANZ NZ has today started taking applications for emergency Government-backed loans for eligible existing business customers financially impacted by Covid-19.
NZ Media Releases
ANZ to offer six-month mortgage loan deferrals
ANZ NZ today started taking applications for customers financially impacted by Covid-19 to defer mortgage repayments for six months.
NZ Media Releases
ANZ NZ services available during lockdown
ANZ New Zealand banking services will be available to customers during the next few weeks.
NZ Media Releases
ANZ NZ cuts 1 and 2-year fixed rates
ANZ NZ today announced cuts to its 1 and 2-year fixed home loan rates and term deposits.
NZ Media Releases
ANZ appoints Head of Sustainable Finance - New Zealand
NZ Media Releases
ANZ lowers rates to support businesses
ANZ NZ announced it would decrease Commercial, Business and Agri Floating term loan, Flexi and Overdraft base rates by 0.75% in line with yesterday’s RBNZ emergency cash rate cut.
NZ Media Releases
ANZ extends drought assistance package further
ANZ has extended its drought assistance package to include farmers affected by extreme dry weather in parts of the Waikato and South Auckland.
NZ Media Releases
ANZ NZ reduces variable home loan rates 0.75%
ANZ NZ today announced it will pass on the full 0.75% Official Cash Rate cut by the RBNZ to its Floating and Flexi home loans rates.
NZ Media Releases
ANZ Investments wins Morningstar’s NZ Fund Manager of the Year award
ANZ Investments is proud to have won the top award at the 2020 Morningstar Fund Manager of the Year awards.
NZ Media Releases
Further payments for loan calculator error
NZ Media Releases
Paul Goodwin appointed ANZ US Country Head
ANZ announces the appointment of Paul Goodwin as United States Country Head.
NZ Media Releases
Ben Kelleher named new NZ Retail & Business Banking MD
Ben Kelleher appointed MD, Retail & Business Banking for ANZ New Zealand Ltd.
NZ Media Releases
ANZ announces drought assistance package for Northland farmers
ANZ Bank provides an assistance package for Northland farmers affected by this summer’s extreme dry weather.
NZ Media Releases
Flood assistance package for Southland business customers
ANZ Bank today announced an assistance package for Southland business customers affected by extreme flooding in the area.
NZ Media Releases
ANZ waives Money Transfer fee to Australia to help with fire crisis
ANZ NZ removes International Money Transfer (IMT) fees to Australia to help New Zealanders wanting to donate to the Australian bushfires relief effort.
NZ Media Releases
RBNZ section 95 review
ANZ Bank New Zealand Limited (ANZ NZ) Board Chair Sir John Key today responded to the release of the Reserve Bank of New Zealand’s (RBNZ) Section 95 Review – effectiveness of ANZ NZ’s attestation and assurance framework.
NZ Media Releases
ANZ NZ removes international money transfer fee to Samoa
ANZ New Zealand customers can send money from New Zealand to Samoa for free using ANZ Internet Banking or ANZ goMoney, to help the flow of funds to communities impacted by the measles crisis.
NZ Media Releases
ANZ update on RBNZ capital requirements
ANZ has provided an update on the impacts of today’s release of the Reserve Bank of New Zealand’s (RBNZ) final capital requirements.
NZ Media Releases
ANZ donation to help fight measles in Samoa
ANZ today announced it would donate WST$100,000 (NZD56,000) to the National Emergency Operation Centre (NEOC) to help the fight against measles in Samoa.
NZ Media Releases
ANZ receives Living Wage accreditation
ANZ has become the second bank in New Zealand to receive the Living Wage Employer accreditation.
NZ Media Releases
ANZ honoured at global private banking awards
ANZ has won two awards at the PWM/The Banker Global Private Banking Awards in London.
NZ Media Releases
ANZ NZ reports 2019 full-year result
ANZ Bank New Zealand1 today reported a statutory2 net profit after tax (NPAT) of NZ$1,825 million for the 12 months to 30 September, 2019 – an 8% decrease on the 2018 financial year.
NZ Media Releases
ANZ finances trans-Pacific subsea internet cable
Southern Cross Cable Network (SCCN) is adding to its subsea offering and building a new, 13,000-kilometre, high-speed internet cable connecting Australia, New Zealand and the Pacific with the west coast of the United States.
NZ Media Releases
Operational Risk Capital non-compliance
During a review in April 2019, ANZ New Zealand discovered it wasn’t using an approved model for the calculation of its operational risk capital (ORC).
Once the mistake was discovered, ANZ New Zealand promptly escalated the matter to its Board and reported the issue to the Reserve Bank of New Zealand (RBNZ).
New Zealand
ANZ staff give back - ten years work volunteered in three months
Almost 10 working years* - that is the collective time ANZ staff have spent volunteering with New Zealand charities over the last three months.
NZ Media Releases
ANZ home loan rates further reduced after OCR cut
ANZ today announced it will lower the interest rates on its Floating and Flexible home loans by 0.10%, and reduce its leading fixed-term rates 0.06% to 0.14% following today’s Official Cash Rate cut.
NZ Media Releases
ANZ NZ reports steady half-year result
ANZ Bank New Zealand[1] today reported a statutory[2] net profit after taxation (NPAT) of NZ$929 million for the six months to 31 March 2019 – a 4% decrease on the corresponding half in the 2018 financial year.
New Zealand
ANZ wins Canstar 2019 Innovation Excellence Award for Home Insulation Top-Up
ANZ New Zealand won a Canstar 2019 Innovation Excellence Award for its Warmer Homes Insulation Loan initiative (since renamed Home Insulation Top-Up).
New Zealand
Perfume keeps war veteran’s memories alive
“As long as I’ve got the perfume on … he knows it’s me,” says Laurel Harper, wife of World War II soldier Neil Harper.
NZ Consumer
ANZ helps Kiwis into healthy homes
ANZ today announced a Healthy Home Loan Package to Kiwis who build or upgrade their houses to good sustainable standards.
NZ Media Releases
ANZ’s commitment to achieving a low carbon economy
As New Zealand’s largest bank, we acknowledge our role in helping to achieve an orderly and just transition to a low carbon economy. We believe the transition requires a ‘whole of economy’ approach with all sectors having a role to play.
NZ Consumer
ANZ leads $500m Housing NZ Sustainability Bond
Housing New Zealand (HNZ) has issued a $NZ500 million Sustainability Bond to help fund investment in new or upgraded sustainable social housing.
NZ Media Releases
Growth mindset for rural sector
Dairy prices remain strong, optimism creeping back into beef and sheep markets, record harvest for apples and kiwifruit expected and demand from key export partner China robust despite economic headwinds.
NZ Media Releases
Growing smarter; wine survey reveals profit, innovation and price on the up
The New Zealand wine industry continues to perform well on the back of profitability for wineries of all sizes, strengthening balance sheets and a healthy propensity for innovation.
Media
ANZ Staff Foundation reaches milestone
The ANZ Staff Foundation, started in 2000, has now donated more than $4.5 million to community projects across New Zealand.
New build lending hits four-year high
Growth in lending for new house builds is at a four-year high, outstripping growth for new loans for existing houses according to the latest figures released by ANZ, New Zealand’s largest home lender.
NZ Consumer
From term deposits to turtles – Jamie’s first 100 days of your questions
ANZ New Zealand’s digital assistant Jamie has been so successful in her first 100 days the bank is going to extend her pilot, increase her abilities and include the use of common
Te Reo Māori words in her vocabulary.
A journey back into Te Ao Māori
Eddie Mei wasn’t allowed to speak te reo at school. From a Māori family, he grew up with people around him speaking te reo but he found it difficult to understand and respond.
Media
Investment in innovation driving higher returns
Manufacturers who invest in innovation – which could be a new product, a new service, new data systems or technology, or a change in the way they run their business - can have significant productivity gains over those that don’t, according to new research by ANZ.
Media
Tauranga local shines for Matariki
“Matariki is a time for celebration. A time to re-evaluate how you’re going and reflect and see how far you've come and also a time to look forward and to celebrate,” said Tauranga local Lesleigh Ricardi as she describes what Matariki means to her and her family.
Media
Boom in KiwiSaver first home withdrawals
KiwiSaver is fast becoming an important part of the home buying mix with the number of ANZ KiwiSaver members making a first home withdrawal increasing almost five-fold over the past six years.
Farmers investing in the environment – ANZ survey shows
Farmers are pre-empting signalled changes to environmental regulations by investing in environmental initiatives now, an ANZ survey reveals.
NZ Media Releases
Booming tourism sector drives growth in hospitality
ANZ transactional data shows monthly consumer spending across the restaurant, cafe, bar and nightclub sector grew by 15% in the past two years.
Media
ANZ helps women confronting domestic violence establish financial independence
ANZ is working with Women’s Refuge to help women achieve financial independence and escape domestic violence.
Media
NZ’s largest ATM network now features Te Reo Māori
Users of New Zealand’s largest ATM network will from today be able to do their banking in Te Reo Māori.
Agri-tech investment – adopt or risk being left behind
Start investing in technology or face become less competitive – that is the message ANZ wants red meat farmers to take on board as technology advances provide new opportunities for the primary sector.
NZ Media Releases
ANZ reaffirms commitment to Samoa and Pacific
ANZ Regional Executive Pacific, Sarah Stubbings, has reaffirmed her commitment to Samoa and the Pacific region on her first visit to Apia.
Media
Is your KiwiSaver fund too conservative?
New Zealand’s largest KiwiSaver scheme provider has warned that hundreds of thousands of KiwiSaver members could be in the wrong type of fund for their age and risk profile.
NZ Community
The importance of diversity, inclusion & respect at work
For most of us a change in corporate wardrobe policy might simply mean we take a more considered approach next time we shop. But for one ANZ employee it inspired a radical life-changing decision.