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Consumer

COVID-19 - Customers' questions answered

ANZ NZ’s Chief Financial Officer Stewart Taylor answers customer questions about bank's COVID-19 pandemic measures.

Winning advice - what to do with your Lotto millions

As the Lotto jackpot climbs into the tens of millions, you could be excused for asking yourself “what if?” and “how would a win like that change my life?’’ Here are some tips we give customers who find themselves winning a significant sum.

Loan calculation issue

Customers with open or closed home loans or personal loans consumer credit contracts that were affected by a loan calculator problem in 2015 and 2016, may be receiving a further payment related to an agreement with the Commerce Commission.

Money mules on the rise

The number of money mule cases identified increased 69% to 842 cases in the year to October 2019, according to numbers from ANZ.

ANZ mobile banking app reaches 1 million users

Less than 10 years after its launch, ANZ’s home-grown goMoney mobile banking app has reached one million active users.

Smart Sheep Set for School Trial

A smart sheep, whose horns unfurl and nose turns blue when a room is cold and damp, is helping students at an Auckland school understand the benefits of healthy homes.

ANZ variable home loan rate cut – concern for savers

ANZ today announced it will lower the interest rates on its Floating and Flexible home loans by 0.50%, from 5.69% to 5.19% following today’s 0.50% Official Cash Rate cut.

New build lending hits four-year high

Growth in lending for new house builds is at a four-year high, outstripping growth for new loans for existing houses according to the latest figures released by ANZ, New Zealand’s largest home lender.

From term deposits to turtles – Jamie’s first 100 days of your questions

ANZ New Zealand’s digital assistant Jamie has been so successful in her first 100 days the bank is going to extend her pilot, increase her abilities and include the use of common Te Reo Māori words in her vocabulary.

Boom in KiwiSaver first home withdrawals

KiwiSaver is fast becoming an important part of the home buying mix with the number of ANZ KiwiSaver members making a first home withdrawal increasing almost five-fold over the past six years.

ANZ launches interest-free home insulation loans

ANZ Bank New Zealand has announced $100 million in interest-free loans to help Kiwis insulate their homes.

Insulating for a better New Zealand

Every year, thousands of Kiwi children get sick from poorly built housing and it’s time to do something about it, says ANZ NZ CEO.