COVID-19

Inside ANZ

Panda Mick: faith and hope – and giving to those in need

While most of us in Victoria were barely dragging ourselves out of bed during the state’s second lockdown, ANZ’s Catherine Aguilar was working, managing remote learning - and writing a children’s book.

Inside ANZ

Spearheading through adversity

Simone Tilley, Head of Retail Distribution at ANZ reflects on a year like no other, her career highlights and provides her thoughts on the year ahead.

Communities

Compounding challenges for families living in disadvantage

The Smith Family highlights concerns around the impact of COVID-19 on students and families experiencing poverty.

COVID-19

The water cooler has missed you

For ANZ graduate Amelia Caldwell being able to start working from the Sydney office again was a huge positive.

Customers

Pooch power

As Australian dog owners spoilt their furry friends throughout the pandemic, one Melbourne company – started at a local market – had a box seat to the growth of this very lucrative industry.

Inside ANZ

Risking a new flight plan

Some may find it risky to change careers in the middle of a pandemic but Sally Tindall is well practiced in managing risk.

Customers

Finding community in a crisis

The reality of 2020 has brought some of the biggest challenges yet for small business owners, however this baby boutique owner used the closure period to boost her stores online presence.

Customers

Virtual first home buying... say what?

Customers

Harnessing opportunity leads to big growth

Despite their customers being locked in houses for much of this year, bosses at computer and IT retail chain Centre Com have managed to nail down rapid growth during the COVID-19 pandemic.

Inside ANZ

Opening up to COVID normal

As COVID restrictions ease in Melbourne, ANZ staff reflect on their time during lockdown and the positives they will take away from this time of change.

Customers

What do women’s fashion and olives have in common?

These two Australian businesses have been presented with many challenges throughout the pandemic but by remaining adaptable and agile, they have been able to seize the opportunity to drive change and come out stronger on the other side.

Inside ANZ

Read, watch listen: 2020 content list

Sit back and relax with a great book, podcast or TV series recommended by ANZ’s Country Heads

Community & Purpose

Reducing barriers to remote learning

A once in a lifetime pandemic highlights the importance of long-term saving habits, enabled by programs such as Saver Plus.

Inside ANZ

Mind over money

Financial wellbeing can help improve mental wellbeing. But how do we get more in control of our own financial situation?

Inside ANZ

Living through COVID: a visual diary

ANZ’s Tom Opasinis shares his personal perspective through his illustrations, hoping one day they will be a reminder for generations to come of the rollercoaster ride of living through the COVID-19 pandemic.

Inside ANZ

Stay active even if you’re staying at home: Physical health and movement

Without the physical commute to and from our places of work, many of us are missing the incidental exercise we took for granted. We know exercise is important for maintaining our overall wellbeing but what can we do to stay active when we can’t get to the gym?

Inside ANZ

Working from home: Alexis George

In this new series, we step into the homes and offices of the bank’s executives to learn more about the person behind the desk.

Inside ANZ

Working from home: Mark Whelan

In this new series, we step into the homes and offices of the bank’s executives to learn more about the person behind the desk.

Customers

100 years of relationships

ANZ customer Gibbon Group celebrates its 100th year as it goes from strength to strength.

Inside ANZ

Resilience and perspective: embracing your story

How do we take a step back and gain resilience and perspective in uncertain times?

Inside ANZ

Working from home: Michelle Jablko

In this new series, we step into the homes and offices of the bank’s executives to learn more about the person behind the desk.

Customers

Toe taps and elbow bumps

The juggle of working from home and remote learning has been difficult for many families across Australia, but for those in Victoria school holidays add another dimension for children looking for things to do.

Inside ANZ

The Wellbeing Conversation: the full series

The Wellbeing Conversation series, hosted by Paralympian and ANZ Ambassador Dylan Alcott and mental health advocate, Brad McEwan, features unscripted conversations with ANZ leaders and external experts on a range of topics relating to wellbeing to help us navigate COVID-19 and beyond.

Inside ANZ

Working from home: Kevin Corbally

In this new series, we step into the homes and offices of the bank’s executives to learn more about the person behind the desk.

Inside ANZ

Working from home: Kathryn van der Merwe

In this new series, we step into the homes and offices of the bank’s executives to learn more about the person behind the desk.

Inside ANZ

Overcoming fear and embracing the new world

COVID has sparked many fears and we need to learn how to stop them overwhelming us while staying connected to others.

Inside ANZ

Working from home: Antonia Watson

In this new series, we step into the homes and offices of the bank’s executives to learn more about the person behind the desk.

Inside ANZ

How to begin your career during a pandemic

ANZ graduate, Joumana Ghazzaoui worked in the office for a mere four weeks before COVID-19 forced the vast majority of the bank to work from home.

Inside ANZ

Working from home: Shayne Elliott

In this new series, step into the homes and offices of ANZ’s executive team to see what just what they are collecting and what’s important to them.

Inside ANZ

The silver lining of working remotely

While the coronavirus has disrupted the way we work, there are some opportunities for positive, lasting change for the most vulnerable in our communities.

Inside ANZ

The new us: identity, trust and working flexibly

How do we redefine ourselves in the wake of – and in the midst of - so much change?

Inside ANZ

Working from home: the full series

In this new series, we step into the homes and offices of the bank’s executives to learn more about the person behind the desk.

Communities

Q&A: Down to the WIRE

WIRE CEO shares the challenges for people experiencing family violence or financial hardship during the pandemic.

Inside ANZ

Flexible working and the new normal

While some enjoy the regularity of the daily grind and commute to and from work, COVID-19 has showed us there is another way - a way to celebrate our differences in needs, experiences, strengths and weaknesses – if we start by changing our mindset.

Customers

Springs for life

Innovation, agility and strong partnership leads to life saving solution.

Inside ANZ

Leadership through adversity

In times of crisis effective leaders stand out for their authenticity, humility and vulnerability.

Customers

Locked down with nowhere to stay

Melbourne has entered a period of strict stay-at-home restrictions. But how can you stay home if you have no home to stay in?

Communities

Rebuilding tourism and business up north

Tourism and hospitality-dependent towns must critically asses their current – and future – business to ride out the COVID-19 storm.

Customers

PODCAST: confidence sown in crisis

Proactive actions minimised the impact of lockdown restrictions for one grains grower.

Customers

Cheaper, tastier, faster – preserving values and great food in the new world

Parts of the hospitality industry may have been nearly wiped out by the pandemic but focusing on community and values is the best way to pull through, says one business owner.

Community & Purpose

Financial wellbeing close to home for Salvation Army

As The Salvation Army faces the impacts of COVID-19, supporting the financial wellbeing of its people has never been more important.

Customers

Tips for businesses to stay safe at home, online

ANZ’s Chief Information Security Officer outlines how businesses can remain safe while working from home.

Inside ANZ

Welcome to NYC. I ❤️ face mask

ANZ’s US office was in the epicentre of the US COVID-19 contagion. Its new leader joined as the crisis unfolded.

Locked down but locked in to a purpose

Everyone is facing their own unique challenges during COVID-19 but ANZ’s Joms Hizon saw an opportunity to give back to others.

Customers

COVID-19 takes flexible working mainstream

With remote working becoming the norm virtually overnight, employee expectations have changed dramatically and it’s clear they don’t want to go back to business as usual.

Communities

Pandemic exposes digital divide

Dr Lisa O’Brien, Chief Executive Officer of The Smith Family shares her views on the long-lasting effects COVID-19 will have on vulnerable children in Australia.

Communities

Online savings: financial education in isolation

For single mother of two Menuka, accessing Saver Plus online has delivered unexpected benefits.

Customers

Opening the door to new opportunities

How COVID-19 could open the door to innovations in the hospitality sector.

Customers

Sweet disposition: When running a business stings

How a honey farmer bounced back from drought, fire and COVID-19.

Customers

Nailing a new business

One self-employed nail technician turned a hobby into a life-saving business to cope with the impact of COVID-19.

Customers

A good time to be bold - leading through crisis

How can leaders adapt to support their businesses, their employees and their customers in times of change?

Inside ANZ

A breath of fresh air during social isolation

On World Environment Day, ANZ employee, Charlotte Ahearne shares how she’s taking time for nature.

Communities

Keep going, keep strong: breaking the cycle of poverty

We asked The Smith Family’s CEO, Dr Lisa O’Brien, about how COVID-19 has impacted young Australians already living in poverty.

Inside ANZ

The power of gratitude

ANZ’s staff in Singapore have volunteered to help some of the most vulnerable and hardest hit by COVID-19.

Inside ANZ

The power of gratitude

ANZ’s staff in Singapore have volunteered to help some of the most vulnerable and hardest hit by COVID-19.

Customers

Taking stock

Long-time ANZ customer Mike Murray talks business growth and how the highs and lows of running a business have helped prepare him for the uncertainty of a pandemic.

Inside ANZ

Tips for staying home in the crisis: 1. Buy a home…

Buying your first home is a huge step – now throw in a pandemic and what have you got?

Inside ANZ

Contact centre wellbeing: why walk when you can moonwalk?

Throughout COVID-19, calls to the ANZ contact centre have doubled. See how contact centre leaders are helping our people keep their spirits high.

Communities

NZ property market in question

The outlook for the New Zealand property market has shifted abruptly in the last few months, as the country moved to contain the spread of COVID-19.

Customers

Small gains in uncertain times

ANZ’s Group Executive Australia Retail and Commercial, Mark Hand talks with international expert on entrepreneurial leadership and business growth, Dr Jana Matthews, in a new podcast series to help business owners prepare for a post COVID-19 world.

Communities

Access granted

More than ever, digital accessibility is essential for people with disability and it brings benefits for everyone.

Inside ANZ

Beyond COVID-19: the workplace of the future

As productivity rates increase with people working from home as a result of COVID-19, will working life ever be the same again and will the office be forever more flexible and remote?

Customers

Partnering for a better quality of life

As the Australian population gets older, residential aged care homes can help provide independence and autonomy.

Customers

How we’re adapting during COVID-19

We’re all playing a part to help keep our customers, our communities and each other well and safe during this challenging time.

Customers

Oh baby!

Twenty-six years since starting baby care business Aromababy, Catherine Cervasio shares her story of adaptability, passion and hopes for the future, post COVID.

Communities

Strength of spirit

Government, citizens and ANZ’s team in Bengaluru are coming together to help the broader community who have been hit hard both financially and emotionally by the coronavirus pandemic.

Behind-the-scenes of a socially distant result

Working from home, webcast briefings and remote controlled cameras. Take a look at how ANZ announced its half-year result in the midst of COVID-19.

Customers

Work-outs to improve your business fitness

We’re all feeling the impacts of COVID-19 and we’ve all had to adapt – our small business customers are no exception.

Communities

STREAT eats take to the streets

A social enterprise built around personal connection, STREAT has been able to adapt to this period of unprecedented restriction on human contact.

Inside ANZ

In the blink of an eye

I am writing this to you from Hubei, the center of the coronavirus outbreak in China… Ami Kui shares not only what helped her get through, but thrive, during months of isolation.

Customers

Communities benefit from business support

As toilet paper stockpiling slows, supermarkets like Ritchies IGA have stepped up to support communities through the COVID-19 pandemic.

Customers

Banking on new tricks

Older Australians following recommendations to stay home during COVID-19 are taking the opportunity to learn new financial skills.

Customers

What you need to know about COVID-19 assistance

It’s tough out there for customers and businesses but help is available, from both the Federal government and ANZ. Here are the details.

Customers

Virus myth busting: Shayne and Mark

Two of the bank’s most experienced bankers explain the financial measures being rolled out to help customers amidst the COVID-19 pandemic.

Inside ANZ

Questions answered: COVID-19 assistance

Customers

Sharing a plate of pasta brings unexpected benefits

What do you do when your biggest customers suddenly disappear – and your business model with them?

Communities

Aid for vulnerable people in a time of crisis

ANZ will support community and charity organisations to continue their work with the disadvantaged in difficult times.

Customers

Elliott: we’ll help you through this

ANZ CEO provides an update on how the bank is responding to COVID-19 and supporting retail and businesses customers.

COVID-19 PANDEMIC